I have been lucky enough to work with fantastic agencies and diverse clients across many industries. I began my journey in the early 2000s and have continued to set and raise standards in user research, experience strategy and user experience design ever since.
Here is a small selection of case studies. If you would like to discuss any of these or anything else, or if there is a process, technique or industry unrepresented here then please do get in touch at rachel@spungin.co.uk.